Terms of Use

1. Acceptance of Terms

By accessing or using SocialStir ("the Service"), a product of Big Operations, LLC ("we," "our," or "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Service.

2. Description of Service

SocialStir is a video analysis platform that provides:

• YouTube video downloading and processing
• Automatic transcription using AI
• Speaker diarization and voice fingerprinting
• AI-assisted blog and content generation
• Personality directory and public profiles

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree NOT to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights of others
• Process content you do not have rights to use
• Distribute malware or harmful code
• Attempt to gain unauthorized access to our systems
• Engage in any activity that disrupts the Service
• Use the Service for spam or unsolicited communications
• Impersonate others or misrepresent your affiliation

5. Content and Intellectual Property

Your Content

You retain ownership of content you upload or create using the Service. By using the Service, you grant us a limited license to process your content solely to provide the Service.

Third-Party Content

You are responsible for ensuring you have the right to process any videos or content through our Service. We are not responsible for any copyright claims arising from your use of third-party content.

Our Content

The Service, including its design, features, and documentation, is owned by Big Operations, LLC and protected by intellectual property laws.

6. AI-Generated Content

Content generated by our AI tools (transcriptions, summaries, blog posts) is provided as-is. You are responsible for reviewing and editing AI-generated content before publication. We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time with reasonable notice when possible.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIG OPERATIONS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Indemnification

You agree to indemnify and hold harmless Big Operations, LLC from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.

12. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.