Privacy Policy

1. Introduction

SocialStir ("we," "our," or "us"), a product of Big Operations, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video analysis and content generation platform.

2. Information We Collect

Account Information

• Email address
• Username
• Password (encrypted)

Usage Data

• Videos you process through our platform
• Transcription and analysis results
• Generated content and blog posts
• Platform usage patterns and preferences

Technical Data

• IP address
• Browser type and version
• Device information
• Access times and dates

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your video analysis requests
• Generate transcriptions, speaker identifications, and content
• Communicate with you about your account and our services
• Ensure the security and integrity of our platform
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party services that help us operate our platform (e.g., cloud hosting, AI providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.